Maxis Broadband? Or Celcom Broadband?
I am currently using Maxis Broadband myself, however it has come to my attention that Celcom Broadband also provide similar service, but with a better performance. Maxis Broadband is good enough for my use, but I heard a lot of people complaint about it, so should I change to Celcom Broadband? If anyone of you viewing this post are one of the users for both services please leave your opinion below so that I can compare both of them.
I got my Maxis BB when I bought my HP laptop in a package. So I don’t need to pay the bill for 2 years – well actually paid up front at discounted rate (saving close to RM1500 for both).
In 1st year (2008), the connection is just nice for browsing but downloads speed like snail. However, I notice since this year, the performance has improved. And recently I upgraded my modem software provided at Maxis BB website (http://www.maxis.com.my/maxisbb/) and notice the download speed is even better.
From my experience, last year to download 100MB file from rapidshare is so difficult. But now I can easily download it in less than ½ an hour. I also have no issue with their fair usage – I think they don’t enforce this as I never felt the speed dropping.
But to honestly, I would love to try WiMax…
Maxis BB. threw out from my window oredi. i only used it for 5 months. terminate the service even to pay 200 for penalty. they do limit your 3GB usage. (both UL/DL). eventually while your “torrenting”, it counts UL and DL tgether. for 2 days, there goes your 3GB capacity. then you will be “enjoying” narrow band service for the balance of the month. first month was good, this is the tactic. believe me. just cut it last week.
I m celcom BB user. Every night I cant sleep well bcoz I worried about my celcom BB usage will exceed 5G. But nt download v my celcom BB, I really wonder wat I can do v its connection… However, I m still paying my MONEY to celcom.
i just got celcom vodafone broadband and is really suck.
BLOODY celcom broadband!!!
i have BEEN very very patience with your STUPID broadband. i registered some time in april AND until today june i cannot get the service. each time i complained to the vendor at giant stadium shah alam who cheated me into this company – she would called the broadband careline service and assured me everything was ok. but when i tried at home ttdi jaya shah alam – the same problem – it only last for 1 or 2 minutes and then – the page cannot be displayed, cannot find server … again i brought my laptop to see them but then it seemed to be running well at that time and accused me of lying …
FED UP WITH THIS STUPID COMPANY THAT MADE FALSE PROMISES TO THE PEOPLE THROUGH CHEAP ADVERTISEMENT – i endured the suffering!! When asked to stop the service and go for MAXIS broadband i was asked to pay penalty of RM300 for breaching the contract of 18 months. SO NO CHOICE – both hands wranggled at the back TRAPPED IN THE CELCOM SCAMP – suffered in silence with enless curses for being cheated – MAY YOUR COMPANY FALL AND BE GROUNDED FOREVER AMIN RABBALALAMIN …. I TAK REDHO AND TAK HALALKAN DUNIA AKHIRAT PENIPUAN YANG JELAS MENINDAS …
LUCKILY my wife is using MAXIS BROADBAND – BLODDY FANTASTIC SERVICE!!!! Non stop endless service the whole day without INTERRUPTION AT ALL!!! You think I am lying – come to my house at 57 Jalan Firasat U2/13, Taman TTDI Jaya Shah Alam and see for yourself!!! WE ALL SIMPLY LOVE MAXIS!!!! in the end YOUR STUPID VODAFONE is left idle now waiting for your summons because I SIMPLY REFUSE TO PAY THE MONTHLY CHARGES!! Any CRAZY people can see – why should we pay for something that we cannot use!!! UNLESS YOU’RE A BLOODY JEWS!!!
To begin with, i debated with my wife earlier whether to buy celcom or maxis. but because she was using MAXIS – the POWERFUL and the COMPETENT – we decided that i gave celcom a try because the promises made on its broadband advertisement seemed TRUTHFULL!!! ALAS … Finally i discovered through curses the horrible truth about this product by this company – BLOODY SWINDLER!!!! Now trapped because i cannot terminate the ’service’ or pay penalty of RM 300 …. i just have to endure the misery
omg now im scared!!! i just terminated my stremyx cuz i wanted to subscribe to celcom broadband. while using stremyx i had no problem using it everyday (im a heavy user) but since i want to be able to access internet anywhere, anytime (Not just at home) i decided to terminate it..
however, im having a second thought now… I am a HEAVY USER: download musics, movies almost everyday, playing online game, surfing, etcetc… but with the capped 5gb!! OMG OMG!! die lar cenggini!! apatah lagi i live in kampung area with no HDSPA coverage *screams and faints*
maxis??? tak terlintas dalam hati nak subcribe to it :/
proly i should’ve just stayed with stremyx *cries in agony*
I subscribed to streamyx celcombb maxisbb, my final choice is maxis bb, streamyx service is very very very very lousy, complaint and came to my site many time but still cannot solve the frequent disconnet problem, they even said your NEW pc got problem!!! celcom average download speed for me is about 0.4mbps, lowest is 0.12mbps, highest 1.1mbps, although 5GB is more attracted than 3GB, but surf with this speed i’ll be melted soon, getting hotter and hotter while waiting, but maxis provide me average 1mbps, lowest 0.6mbps, highest 2.4mbps, maybe this speed is too fast so i can reach 3GB very fast, after u reach their(celcom&maxis) usage limit they will throttle you to 0.128mbps, but i found that some days yes and some days no for maxis, streamyx said if u subscribe to 1mbps then you get at least 70% of the bandwidth then the line no problem which mean that is 0.7168mbps, so both of maxisbb and celcombb said either 3.6mbps or 7.2mbps, that’s the speed that modem can support not the download speed they provide, if you wan to test the speed go to http://www.speedtest.net to test with local server for local site or oversea server for international site, wireless bb speed will be affected by weather, signal strength, and the no. of users in your location, so different place different time will get different speed, my opinion is to test it yourself for both if u want to subcribe wireless bb, but beware celcom take 3~6months to refund advance payment.
Hi all,
If any one intrest to apply Celcom or TM broadband, plz email me @
freelance agent also wanted.
Thanks
I am waiting for P1 WiMAX to come to my area. I hate maxis n celcom bb much coz their impression to me is only slow n limited fair usage n expensive. WiMAX’s wiggy usb modem’s usage fair(10 GB) per month is really gud n d speed is same as maxis n celcom bb. Y don’t i chose wimax as my isp?
Maxis N Celcom BOTH ARE SUXS…Can’t even download anything from megaupload or rapidshare for free…..Go to hell with both of it…
Celcom BB is good. But the 5G limit is the killer. As my download went over the 5G limit, my file download speed has dropped to 15kb/s.
too bad celcom BB limit only 5g… its sux.. its limit my dwnload… any suggestion 4 me guys?
ive subscribe maxis bb for the 3gb package. is there a charge if i use it over the limit and it will be slower rite?
Hi everyone, I just subscribe to Celcom Wireless Boradband, so sar so good, it works very well in KLCC and Seri Kembangan area.
Average download speed got 150kbs ++, torrent download is average 15 kbps.
I heard a lot complaint regarding to Maxis BB and others, I think it is very much depending to their coverage area, make sure you call the respective telco’s operator get clear and confirm everything b4 you sign up for it!
I go for Celcom! No regret. They provide excellent customer service too! Try it!
I wonder if Celcom can be more generous of providing the monthly usage up to 10Gig or not! 5Gig really not enough for 24/7 use!!!
Celcom Broadband Suxx
Hi..
i stay in batu caves area (to be exact near sri gombak). i subscribe celcom RM98 at a hypermarket near Selayang. I asked the sales person to check whether my area is under HSDPA or else (eventhough i have checked it before, just to make sure). He try to browse but failed and he said “oh under big building such as this one the coverage are poor but at your house should be fine”. So i trusted the guy. Back at home i’m happy cos the s/w shows HSDPA full bar. However, my happy mode ends there when i check on the statistic and found out that average download is below 20k/s. I call up the customercare center (fuxx the center) to explain about the problem. 1st cs operator just hang up even before i finish. 2nd operator i talk to called Jaya as me to change some setting under the mobile partner which is a crap and ask me to wait for 30 minutes before re-connect back as he reset the server. Then i called up again and talk to a guy named Firdaus and he repeat and ask me to do the same thing and this time he added that “kamu kena faham bahawa the broadband are using sharing basis and area kamu sekarang ada lebih kurang 500 pengguna”. So i ask him this is not my concern as your advertising and promotion doesn’t mentioned about this. 3rd operator say the same thing and if still persist then they will do a report for the Technical side to answer/feedback. 4th operator by the name Sham ask me the same question: “is the setting correct? wat modem u r using? what light is the modem showing? what is ur area (eventhough i told them as per my mailing address)? and other less smart question which i already repeat for more than 4 times. He say he will do the report. I say that it? I ask him what is the report reference number so that i can call Celcom in case if they failed to act so and he replied he will give me a call in the morning just before 0830 hrs to give me the reference number (time i call is 0230 hrs and does it take 6 hours just to get the reference number?…) And not to a surprise they didn’t call me. The night after that i did received an email from them stated that im near to exceed the 5Gb usage. Yesterday morning another email stated i have exceed the usage and the have the right to … bla bla bla bla… (u will know y i have exceed the 5Gb in later part of this statement). I have my patient up to my head so i decided to call them again. This time a gal by the name Izah answer my call. Again i told her the whole story and the person i spoke to before her. I did mentioned that the last person i spoke to already made a report and i seek her assistant to find out the out come. And again not to a surprise, SHE SAID NO REPORT WAS LOGGED. i say “huh!…”. To cut short the story she say “oh Sir from my record u have exceed the 5Gb usage”. Ok here is the point: I ask her to check my usage (log in/log out) and i ask her 4-5 days non-stop download only can finish the 5Gb and i ask her do u know that this is damm slow. Normally it take less that 1-2 days to achieve that by using so called BROADBAND. She said very sorry Sir we can’t logged any report now cos u have used the quota. So i asked her what is the solution and as i predicted “Sir u need to wait till end of this month so that u can get back the quota or u can buy the unlimited package RM299″. She mentioned there is no solution for this. Bear in mind for each call i made is roughly 20minutes and the 1300 line charge rm0.30 per minute. So i hve decided to cancelled the line and she say u need to walk in to celcom branch to do this. This is really suxx. I did talk to her about the marketing, commercial, customer satisfaction factor but she seems like dont care at all not to mention that she just keep quiet without giving any response for a few times during the conversation till i have to ask “r u still there?/r u listening to me?”. That is rude, so rude. So i asked her if i talk to ur manager or supervisor can they help me? I say can’t right? and she say yes, u have just need to wait till next month. Thank you for reading my post. CELCOM REALLY SUXX…!!!
i juz wanna to know…how to stop using mxs bb??should i go to the maxis center at KLCC or juz go to any maxis center? TO DAN…u already stop using mxs bb..blh x btau cemaner??coz i nk stop n subscribe smula sbb skrg kan its more cheaper to pay the bill monthly..coz currently i’ve to pay 138 per month..i already use diz mxs bb more than 12months..
: In my case I went to Maxis center at KLCC, the process was fast and the employees were willing to assist you
after reading all the comments i have decide thaT STREAMYX IS DA BEST!!!!!! hahahahaha
becoz with it I can download watsoever stuff with no limitation….
not having limitation just like celcom bb & maxis bb….
hahahaaha………….
All broadband in Malaysia sucks !!! It should be rename as “BERUKBAND”
That is true Francis. The best way to describe them. Product macam beruk, mgmt pun macam beruk, staff pun macam beruk.
Maxis BB is totally unacceptable. Feel like going back to 15years ago when I was using 14,4kbps dial up modem! According to Maxis website, my area suppose to be well covered by 3G signal but that is not true! I’ve never seen any 3G/HSDPA signal on the modem. All I’ve got was GPRS/EDGE. They are cheating consumer. Shame on you, Maxis!
maxis is better …i’m using celcom now, but there is only one word i can express for celcom broadband, which is slow and also the line is very down…so i prefer maxis broadband, which more stable..
One big complaint is that Maxis limits your account data usage to 3gb per month….. if you pushed away from that limit = slow connection even open google is a problem. So if you are using maxis prepare to
1. Not watch lots of video streaming ( like youtube and such)
2. No torrenting
3. Im not sure but i think video call from msn affects the data usage. Might be wrong.
They say that it was a “fair consumer” policy….. How fair can that be? And talk bout high speed. That is complete crap. In a high speed area, but surf somewhere outside of the area is much faster than inside. That made me used the connection more away from my house than at home.
The only thing Maxis is fast for is their downloading of stuff, provided u do not over spent the 3gb data usage thing. And Maxis is known for disconnecting at very crucial moments. im running a 23 kbps per sec at home. And 53kbps outside. So please take into mind if you are a potential maxis user. Don’t even think that their call for help centre will help you…. Ask them why the internet is slow and disconnecting, they always say the same six words,…….” WE ARE CURRENTLY UPGRADING OUR SERVICES”
Try Time dot Com Broadband, give you better speed & save more than others, i think less than RM 60 for 2mbps, speed up to 2.5Mbps, but limited area are covered..
Trust me, DON’T change to Celcom Broadband.
I’m using Celcom’s and it friggin’ SLOWPOKE!
I compared with my sister’s broadband which is Maxis and mine, Celcom.
Downloaded a 350 MG file with Maxis’s in 30 minutes, Celcom’s 6-14 hours?
It WAS fast when I first bought it. Now, what a dissapointment.
Seriously, Celcom Broadband sucks.
Don’t trust me? Red these two forums below:
http://shashinki.com/blog/2009/02/17/celcom-wireless-broadband-poor-serviceslowhaltedwasting-money/
http://forum.lowyat.net/topic/1008774
Maxis broad BAN,was extremely great…here are some reasons….
healthy person will easily gets agitated by the so call hi speed…….
elderly will die vomitting blood instantly…
young chaps will still be playing games in net center…
aggressive person will definitely deastroys their computers….
well,well,well….want maxis broad BAN,think trice, guys!!
You are right, all the broadband in Malaysia should be called BADBAND. Unstable, always disconnect and rude customer service. How can the economy being developed if the K-economy become BADBAND-economy
i want 2 buy a broadband…….. which one is good….? p1, celcom, digi or maxis broadband…..?
A: yeah..thanks TM…
b: Whats??thanks???
A n B (together) : haha..so funny….
Enjoying Celcom BB now but speed depend on locations… range from GSM, EDGE to HSDPA! but important is always get connected!!
For Me ! I use Maxis Broadband , It was really fast than other Brand Package !
But ! I Very many do works On download ! every weeks i download about 4 gb or 5gb .
In the 2 weeks it seems ok still fast but after THAT ! fucking slow like Snail pig !
1st I bought on Maxis Broadband They Said to me it is A UNLIMITED ACCESS ! AND UNLIMITED USAGE ! RM138 per month , Deposit 300 , ! they charge Usage for RM25.90 ( but no said 3GB Limited ) , Rent Broadband RM 15 , Rent Line , RM108.00 .. When I call the customer help !
They said your capacity is full . Then i ask back time I bought this broadband they said unlimited usage ?! but now its a lie ! I said to him RESET back my usage , they said cant we can reset ON Full month . FUCKING LIAR ! now im USE STREAMYX 4.O MB! Unlimited USAGE! rm 180 more Valuable then Maxis,Celcom, WiMax fucking ! 2010 STREAMYX 4.O GB LINE WILL CONNECTED AND BE USE FOR 1.2 MILLION PPL IN MALAYSIA WILL FEEL THE FASTEST LINE!
i have been using maxis postpaid since 2006. Recently, they offered me free maxis broadband for 4 months (3Gb package) as a reward of loyalty.
And the good thing is, i can continue the service after that at the cost of RM58/mth (3Gb package) or RM38/mth (1.5Gb package) or opt out from the service at no cost (after minimum use of 6 months).
The speed also isn’t bad at all, i can easily reach 2.5Mbps (based on statistics) and always get HSDPA (3.5G) connection (loc: bandar baru bangi, serdang, and sungai petani).
I use the maxis broadband just to surf the net, check my emails, online banking, VoIP, and for portability as it intended to be.
To download, i have streamyx connection at home and use torrent flux server to fully utilize the streamyx bandwith and easily get download speed of 1.5Mb/s. I save a lot of time and electricity since the server do all the download while my computer is off.
Broadband is designed to surf, not download, and if you follow this nature, you will noticed that the usage is always below 1.5Gb/mth (or 50Mb/day).
For me its very easy , maxis broadband = paria broadband!!! dont ever try to use it! change to another now! as u know keling paria is cannot be trusted!!! always want to ‘belit’ people…now wat i can say..,GO TO THE FUCKING HELL FOR MAXIS!!! I want to terminate the paria service tomolo…
celcomBB sucks.. im use mobile modem (celcomBB) 3.6MBPS. low speed only 4-10kb persecond.. in few months i use tis celcomBB still good.. goes to 50-60 kb /persecond. now my speed too slow.. celcom penipu no1 in malaysia.. i paid RM20 perweek. my area is sandakan(sabah). now i cant play garena alot ppl say maxis is better.. dont know which one broadband is better ..
celcom broadband were so sucks…but maxis i thinks its okay….cause my cousin use maxis broadband it go to hi speed…but my broadband so low…..its too much…suckxxxxxxxsssssss…..
celcom broadband were so too much…
i pay for month to month….but its also to slow…
maxis broadband were so good….
after this i will take maxis broadband and not to take celcom broadband again…
celcom broadband are toooooo suckssssssssssss………!!!!!!!!!!!!!!!!!!!!!!!!1111
To hj yusof:
So sad with your story…
For my knowledge in Law, we as consumer. We has HAK for to get our money and to to pay for product not function. In contract, if supplier not provide function product or services, they make breach the contract. We as consumer can get our money back…
But please make sure have prove evidence.. Thank
for more information
Hi all.. For me I think P1Wimax is te best one.. The speed is awesome and really good.. I can download heavy music and movie frequently… Love P1Wimax.. Thanx..
Malaysia is a bad place to surf n download.
10 mbps in 2010?
keep your fingers crossed.
I am a foreigner computer engineer live in KL. On arrival I stayed in Sucasa hotel and then I bought their wireless internet cards that was very expensive (25 RM/24 hours). So I purchased a Maxis sim card and subscribed to Maxis BB while I stayed in hotel and connected by my HSDPA mobile phone I8910. Their speed in my hotel was acceptable (As I remember I got 30Kb/s up to 150Kb/s) but then I decided not to continue Maxis because of its random and strange technical problems and disconnections. Besides their phone service number did not respond and there was no online technical staff to answer my questions. So I got a P1Wimax (with 500 RM deposit) and when I finally get my home in Ampang point area I noticed that even in full coverage and maximum possible signal strength, my speed is still slow (between 300-400kb/s) while my plan was 1.2 Mb/s. All I have noticed that they have a week infrastructure and do not supply the enough bandwidth needed to feed all connections in some special areas like Ampang point. Then I sent a complaint to MCMC (http://www.skmm.gov.my/) by going the complaint page (http://www.skmm.gov.my/consumer/complaint.asp) and they replied it very fast. My complaint was sent then to P1 and they talked to me in the firt 24 hours. The result was not a speed enhancement but was a two months waiver. Now I am searching to find a better solution but after reading all the complaints in these page I think P1Wimax is better because of using a newer technology (Wimax) built for wider coverage. For foreigners like me, choices are limited because we must pay huge deposits before testing each service. So a I prefer not to pay another deposit for Streamyx or Celcom or any other similar services while there is NO FAMOUS GOOD BROADBAND service in Kuala lumpur. I hope 4G or new technologies increase quality of BB services very soon.
Anyway I will be grateful if one of you suggest a reliable service suitable for foreigner residents with trial period and without deposit.
Note:I am Bad At English Sorry
Hye all…I’m maxis broadband user here…I wanna ask If anybody know that Maxis has made several changes to their plans recently, Is it true??…Because when I using my maxis broadband and exceeded my usage (above 3GB) They have blocked my use of broadband, and ordered to pay more so that I can use as usual ….I was Shocked Because before this if we use more than 3GB broadband speed will be slow down, but not for now they ask for money to continue using…That sucks…planning to get Wimax when my contract ended soon
i am mxs user. using the e220 modem with promising speed up to 3.5mbps. but average speed only 400kbps… even at full signal strength…well tat’s still ok!! But only 6gig download limit per mnth? tat’s not enough! After downloading 5 movies + stream couple video, i finally reach the quota threshold. in couple days the quota is ended and the download speed is getting slow… it takes 1hour ++ to download 10mb file… Tat sux!! cm’on mxs… giv us more bandwidth!!!
I have been using Maxis broadband since Aug 2009 but it really sucks especially at night, the download/upload speed is ZERO kbps, but I’m bonded for 1 year, if I unsubscribe within a year, I need to pay $800!!
Do not subcribe to Maxis broadband.
if you wanna optimize your internet performance, i suggest downloading dsl speed, it can boosts internet connection, thereby speeding up your computer
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Always make A Wrong Choice OR Confuse ? HuH ……
Both Broadband Got Their Special….
U Must Remember About Coverage Rite? Dun Think All Place Hav 3g So thinking B4 Use It….
Streamyx Better At Home Coz I Use It Only At Home…. Streamyx Also Can LAN Share With Other ….
Celcom And Maxis Broadband Juz Like Handphone PORTABLE But With Laptop.. AM I RITE?
So That Wat Special About Them ……
Dun Juz Complaint Like A KID (scream in agony? crying or dying?)
Like Mine I Use Celcom Broadband When Im Outside Also At Home … So Far So Good Nothing Problem….. But Im Always In 3g Coverage Not In Someplace That Even Dun Hav PUBLIC PHONE……
My Celcom Broadband Connection Like 7.2Mbps.. So I Think I Dun Hav A Problem With Connection Rite… And My Download rate Its 70kbps to 358kbps Using Internet Download Manager …. So each 100 mb Its Can Be Done In 20 Min .. I Think That Enuf Coz The rate Its Same As 1mb Streamyx user…. So No Diff……
And Im Not A BILL User … Always Top Up Per Week when I Use My Celcom Broadband If I Want To …. UNDERSTAND GUYS … coz My fren here Never Complaint Bout Celcom Or Maxis Broadband …. B’coz We Hav No Problem With Them …..
So Please think Like An Adult Not Child….
I’ve tried the Celcom promotion which is @ 100 ringgit, no fuss, 7 day trial money back guarantee.
I’m not on ANY operator’s side, because, sadly to state, in ASIA in general, not just being biased to MALAYSIA, there is ALWAYS a tendency for SALES people to OVER PROMISE & UNDER DELIVER.
so to everyone who’s left a comment here venting their frustration & anger ? PLEASE BLAME YOURSELF.
a) you did not BOTHER to research & understand the concepts of BROADBAND..similar analogy to buying a proton/kancil & expecting a V8 SUPERCAR or FERRARI.
b) in reference to a), if you DID your homework, instead of taking for granted, you will understand that 3G concept works similar to TV . i.e. requires an ANTENNA station. if you’re lucky, you will be located near one. meaning your connection WILL be fast. BUT @ the end of the day, YOU ARE STILL SHARING this connection with those around you. SIMILAR to you using your handphone.
c) understanding a & b above, you then will use WISDOM to identify with the sales personnel, all the required information that thereafter if you have, WILL NOT MAKE YOU LOOK LIKE A DUMBASS.
d) & it is in YOUR control/decision as to which provider to take.
AT ALL TIMES DO NOT forget the 24 mnth or however long contract the MALAYSIAN operators try to BIND YOU down with.
ps: i am malaysian, but it doesn’t mean that being malaysian means i should be taken as a sucker or for a ride.
i support many things, but i don’t support the SELL SELL SELL / SALE SALE SALE idea, just to put pocket money into the big corporations.
pps: for those that are so pissed/upset & frustrated? ALWAYS remember the customer service people that attend to you are also like you. HUMAN. some married with children, looking for means to feed the family. IT IS NOT THEIR FAULT the service does not work. IT IS NOT their fault the service is SLOW.
Cheers
Nice….
hahaha..stay je ngn streamyx..gamerz kalo pkai clcom bb or mxs bb mmg hancus la
Im a celcom bb user…maxis sucks in my area…im from sarawak(kuching) …but with celcom my area always got a 3g signal….celcom and maxis gives the same speed for every user..if ur area got 3g signal…ur speed is good enough….im using celcom bb for the 4th month…so far so good….
my download speed 2.86mbps/upload 0.54mbps…..
maxis bb is SUCK!!!!!.maxis bb is SUCK!!!!!maxis bbmaxis bb is SUCK!!!!!.is SUCK!!!!!maxis bb is SUCK!!!!!maxis bb is SUCK!!!!!.